Get To Know Leaf & Limb: Meet Katrina

In this installment of Get to Know Leaf & Limb, Nora sits down with Katrina, who helps manage our ever-growing client services' needs. Many of you have probably met her on the phone. Read on to get better acquainted with our own helpful hummingbird.

Nora: Hi, Katrina. Go ahead and introduce yourself however you want.

Katrina: I'm Katrina, the hurricane. That's how I get people to remember my name, all right. I am a client service rep at Leaf & Limb, and I'm also a wife and a mom of one human and two dogs.

Why Leaf & Limb?

Oh, so many reasons for Leaf & Limb. It’s a super cool company to start with. My husband, Matt, has been working here for many years, and I always kind of wanted to sneak my way in, but I also didn’t necessarily want to crowd his space. However, we’ve worked together before, and he encouraged me to go for it.

You interact with people all day. What’s the best part of that?

I love talking, so I get to be on the phone all day. And I'm a helper personality, so it feels like I'm helping all day. It's a little reward for me personally each time someone calls because I'm helping in some way.

It’s extra good for me because of who we are. I love caring for the Earth. I love that we are not just whacking and hacking things. We have a purpose behind what we're doing: we’re trying to make the world a better place, and we're educating people.

Some days it's just call after call, and as soon as I’m finishing up one call there’s another waiting. There isn't much time for chatting with the clients. But other days there’s more time. I get to learn more about them. For example, if they have a 570 or a 607 area code, I’m excited because that’s where I'm from, so, if I have time, I like to find out if we might have things in common.

Any really fascinating or memorable calls?

Something that was really fun is that after Basil wrote his book (“From Wasteland to Wonder”) and was featured in The New York Times, I had calls from all over the country, and all over the world. Germany. Japan.

If you could be any kind of a forest creature, what would you be and why?

I really feel like I'm a hummingbird. And I would love to be a hummingbird because number one I’d get to be with all the flowers, and I love flowers. And I'm always moving around, so I could zip around fast. Helping the people, going from flower to flower.

What’s something you’d like people to know about you?

I am super into music. Music is therapy for me, and I miss playing it. I'm going get back into playing. I started with violin and piano. Then I did flute for a little bit, and then I landed on percussion, and that's where most of my musical life was, in percussion land.

And I think now, knowing I have ADHD, it makes sense that I was constantly changing. I would be on different instruments. First, I’m going to do this, and then that. And then something else. And I participated in concert band, jazz band, and marching band, each with different instruments.

Rhythm. I have it with my hands, but not with my body. I can't dance for the life of me…

(A small groundhog peeks out from the brush nearby and dashes by us)

Oh my God, is that a little baby? It's a baby groundhog! Oh my God, it’s so cute!

(Off we go, following the groundhog until he finds his mom).

The End